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Insurance Claims Specialist

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We Understand Insurance Companies

Insurance Claims are our SPECIALTY… and we can help you through the process so you get what you are entitled to from your insurance company.

Working with insurance companies and adjusters over the years has taught us how they work and what they are looking for.

We can help you cut through the red tape. Due to our excellent working relationships with the major home owner insurance companies and the adjusters in this area… we have been able to help our customers get more favorable settlements.

We can also help negotiate and arrive at a solution that is win/win for you and the insurance company.

How Insurance Claims Work

Here at Reitz Roofing, our goal is to help make your insurance claim easy and effortless for you.

If you think you have roof damage give us a call at 303-466-0161 or email us so we can take a look at your roof and determine the extent of your damage.

Once we see what your damage is we can advise you on your next step.

In other words… we may save you the step of having to call your agent and file a claim.

If you have only minor damage, we may be able to repair the damage without you having to call your insurance company.

However, if we discover that the damage is extensive… then we will recommend you contact your insurance company and turn in a claim for the repairs.

By the way… our estimate is free and no cost to you.

Here’s what happens next…

After you contact your insurance company they will send out an adjuster to evaluate the damage to your roof. They will determine if the roof can be repaired, or if the damage is significant enough to warrant an entire roof replacement.

The adjuster will provide you with a written evaluation as to the condition of your roof, along with an estimate for the cost of repairs or a complete replacement.

What happens if your insurance settlement is less than what it cost to fix your roof?

Reitz Roofing will contact your adjuster, on your behalf, and compare their evaluation to our suggested contract to repair or replace your roof.

We will review the adjusters report to evaluate the scope of work needed and make sure we are on the same page.

If for some reason we feel the adjuster missed some of the work needed, we’ll work with them to make sure you get the work needed and a good job.

By the way… If there is a mortgage on the home, the insurance company will most likely endorse the check to you and the mortgage company.

This will require the mortgage company to sign off on the check so that you can go forward with the job. We will assist you in getting the endorsement so repairs can move forward.

Note: Typically, there are several forms that will need to be signed and notarized and we will help you through this paperwork process, so your roof can be repaired in a timely manner.

Still have questions or need help?

Please feel free to call us at 303-466-0161 for assistance or shoot us an email. We’ll get back to you shortly.

FAQ’s About Insurance Claims
I expected my check to be more than it is; why is it lower than what I thought?
There are usually two deductions they take from your original check. They will deduct your deductible and also depreciation.
What does it mean when the insurance company says I have depreciation and I am going to end up with less money now?

This has to do with your Replacement Value Cost (RVC) which is the current cost to replace your roof. The insurance company also takes into consideration the Actual Cost Value (ACV).

As an example, let’s say your roof is in year 10 of a 20 year life span when the damage occurs. If the cost is $10,000 RVC then the ACV would be $5,000, which will be paid to you later.

This is the depreciation and is generally paid after the work is completed.

How long before I can expect the check for the depreciation?
Law requires the insurance company to pay you the amount for depreciation only days after the final roofing invoice is submitted to the insurance company.
What is the bottom line cost to me as the insured?
You are responsible for the deductible listed in your Homeowner’s insurance policy plus any upgrades that you may request.
My funds are low, how can I get out of paying the deductible?

You cannot, legally, get out of paying your deductible. Insurance fraud happens when the homeowner and the roofing contractor get together and falsify paperwork.

Don’t do this. It’s not worth it.

If I find a roofing contractor that will do the job for less than the price than adjuster gave us, is this money mine to keep and I can I apply it towards the deductible?
No, the deductible is paid first. If you find a cheaper contractor you will save the insurance company money, not yourself.
What if the contractors quote is more than what the insurance company is offering to pay?

Sometimes adjusters can miss things that the professionals see.

Because of our good relationship with the insurance companies in town, we can almost always work with them to help them understand what the adjuster missed… and why the work needs to be completed and done for the higher amount.

Still need help? Send us a note!
For any other questions, please email us or call us at 303-466-0161.